Gym
Winning back lapsed members
Situation. Members who haven’t checked in for 30 days can’t be tracked by hand; silent cancellations pile up unnoticed.
What we built. We built a win-back flow triggered by check-in data: an at-risk member gets a tailored offer and a PT slot suggestion over WhatsApp, and the return is tracked.
Outcome. lapsed members recovered
Live — Alpfit